Privacy Policy

1) Who we are (Data Controller)

Quickstep.ie
Ireland
Email: hello@quickstep.ie

We are the data controller for personal data collected through this website.

2) Data we collect

2.1 Information you provide to us

• Contact Form: name, email address, and your message.
• Website Audit Form: name, email address, website URL, and any notes you include. This form also includes a consent checkbox to confirm we may contact you about the audit.
• Email: if you email us directly, we will receive your email address and any information you include in the message.

2.2 Information we may collect automatically

When you visit our website, we may collect limited technical information such as your IP address, browser type, device information, and pages visited. This is typically used for basic security and performance (e.g., server logs, anti-spam).

3) Why we use your data (Lawful bases)

• To respond to your enquiries (Contact Form or email): We process your data to reply and provide assistance. Legal basis: legitimate interests (Article 6(1)(f) GDPR) in running our website and responding to queries; and, where applicable, steps prior to entering a contract (Article 6(1)(b)).
• To provide a website audit (Audit Form): We process your details and website URL to deliver the audit you requested. Legal basis: consent (Article 6(1)(a)) via the consent checkbox, and/or contract/pre-contractual steps (Article 6(1)(b)).
• Security and anti-spam: Limited technical data may be processed to protect the site and our users. Legal basis: legitimate interests (Article 6(1)(f)).

We do not use your details for unrelated marketing without your permission.

4) Cookies & similar technologies

Our site uses essential cookies required for basic functionality and security. If we add analytics or other non-essential cookies, we will show a cookie banner to request your consent and provide settings to manage your choices.

• Essential cookies: required for core site features and security.
• Non-essential cookies (if enabled): used only with your consent (e.g., analytics). You can withdraw consent at any time via the cookie settings link (if/when available).

You can also control cookies in your browser settings. Disabling certain cookies may affect how the site functions.

5) Sharing your data

We do not sell your personal data. We may share it with trusted service providers (data processors) who help us run this website and deliver our services, such as:

• Hosting and infrastructure (to operate the website and email delivery).
• Email/SMPP/SMTP services (to send messages and form notifications).
• Spam prevention/security tools (to protect our site and users).

We only share what’s necessary for the service, require processors to protect your data, and ensure appropriate contracts are in place.

We may also disclose information if required by law or to protect our legal rights.

6) International data transfers

If any processing involves transfers outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or an adequacy decision, in line with GDPR requirements.

7) How long we keep data

• Enquiries (Contact Form/email): usually retained for up to 12 months for reference and continuity, unless a longer period is necessary (e.g., ongoing work) or required by law.
• Audit requests: retained for up to 12 months so we can deliver and reference your audit and follow up as needed.
• Server logs/security data: typically retained for a short period (e.g., 30–90 days) unless needed to investigate an issue.

We will delete or anonymise data when it is no longer required for the purpose collected, subject to any legal obligations.

8) Your rights

Under GDPR, you have the right to:

• Access your personal data and receive a copy.
• Correct inaccurate or incomplete data.
• Delete your data in certain circumstances.
• Restrict or object to processing in certain cases, including direct marketing.
• Data portability (receive your data in a commonly used format).
• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, email us at hello@quickstep.ie. We may need to verify your identity before completing a request.

If you have concerns about how we handle your data, you can lodge a complaint with the Data Protection Commission (DPC), Ireland at dataprotection.ie.

9) How we protect your data

• We use appropriate technical and organisational measures to protect personal data (e.g., HTTPS, access controls).
• We limit access to personal data to personnel and processors who need it for the stated purposes and are bound by confidentiality.
• No method of transmission or storage is 100% secure; we work to maintain and improve security on an ongoing basis.

10) Children’s privacy

Our services are aimed at adults and business owners. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11) Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

12) How to contact us

If you have questions about this policy or how we handle your data, please contact:
Quickstep.ie
Email: hello@quickstep.ie